The Handy Mandy Promise

Shop with total confidence

We're a small New Zealand craft store, and we know buying art supplies online means trusting us with your creative time — sometimes with a special evening, a gift, or a child's first paint set. So here's our promise, plain and simple:

🎨 If anything arrives damaged or disappoints, we'll replace it or refund it. No forms, no fuss.

That means:

Damaged in transit? Send us a photo and a replacement is on its way — you don't post anything back.

Not what you expected? Tell us within 30 days and we'll swap it or refund you.

Not sure what to buy? Message us before you order — we use these supplies ourselves and we'll tell you honestly what suits a beginner, a kid, or a pro.

We can make this promise because we stand behind every brand we stock — genuine Mont Marte art supplies and quality craft materials we'd happily use at our own kitchen table.

— The Handy Mandy team, Auckland, New Zealand